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Complaints

HUD handles complaints in several categories:

Housing discrimination: Federal law prohibits housing discrimination based on your race, color, national origin, religion, sex, family status, or disability. If you have been trying to buy or rent a home or apartment and you believe your rights have been violated, you can file a fair housing complaint.

Bad landlords in federal housing: Hundreds of landlords have been fined and/or debarred from doing business with the federal government as a result of failing to provide safe and decent housing for the poor, while enriching themselves on taxpayer-funded subsidies. Find out how to report a bad landlord.

Manufactured housing: If you have a problem with your manufactured home, learn how to solve the problem.

Land sales: The Interstate Land Sales Full Disclosure Act protects consumers from fraud and abuse when buying or leasing land from developers. If you believe your rights have been violated, you can file a complaint by writing to HUD.

Deceptive contractors: HUD insures loans to help people renovate and repair their homes through a program called Title 1. If you have problems with a contractor who is performing work for you under this program, find out how to report it to HUD.

Fraud, waste, and abuse: If you are aware of fraud, waste, and abuse in HUD programs and operations, report it to HUD's Inspector General Hotline!

Problems with HUD's website: We do our best to keep HUD's website current and accurate for you. If you find something wrong on HUD's website - bad links, information that you believe is wrong or outdated - we want to know. Please contact us!

Customer Service: We strive to provide excellent customer service. Have a question about a HUD program? Had a great experience with HUD? Didn't get the service that you expected? Please tell us about it!

Open Government Initiative


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Learn more about HUD's Open Government Initiative

HUD Implementation of the Recovery Act
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Learn more about HUD's Implementation of the Recovery Act

Making Home Affordable


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Learn more about Making Home Affordable
Innovation of the Day


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Innovation of the Day