with Requesters (red on scorecard)
A2. By December 31, 2006, initiate analysis of means of disseminating
decisions on releasability.
A3. Transferring the FOIA processing function out of the Office
of General Counsel to the Office of Administration allowed the FOIA
attorneys to do this. A comprehensive analysis was done based on
common questions HUD program staff ask regularly on document releasability.
This was done in November 2006.
A2. By December 31, 2006, initiate analysis of electronic communications
A3. HUD identified in November 2006 an off-the-shelf FOIA tracking
system that has a component called the Public Access Link (PAL).
This link will allow requesters to access their FOIA request online
at the hud.gov website and track its status in real time.
A2. By December 31, 2006, if realignment is completed, begin
distributing legal decisions on releasability.
A3. Milestone met February 21, 2007. The Office of General Counsel
posted two volumes on releasability on the HUD internal website. This guidance relates to Multifamily, REAC,
and fair housing releasability. The second volume, published April
24, 2007, relates to releasability of documents relating to federal
and Proactive Disclosure of Information
B2. By September 30, 2006, identification of appropriate documentary
material by FOIA Division and program offices; submission of first
quarterly report that describes specific affirmative disclosure
of documents by program area. Establish protocol for proactive disclosure
of information on "hot button" issues.
B3. Milestone met May 2007. The HUD website was redesigned and
additional releasable documents were posted. The list of HUD purchase
charge card holders was published May 31, 2007.
B4. When the current HUD funding round is complete, the Department
will make the top scoring grant applications available online through
the hud.gov website. This will be done in October 2007.
of HUD's FOIA Reference Guide
C2. By December 31, 2006, list of major information systems
posted on FOIA website.
C3. In March 2007, HUD posted to its website an index
of major information systems, arranged alphabetically, followed
by a brief description of each one. The FOIA
Reference Guide was posted in January 2007.
D2. By second quarter of 2007, engage outside contractor to
provide training on customer service.
D3. An outside contractor was not hired. FOIA employees took in
house customer service training. In addition, the Office of Administration
implemented in January 2007 a new, very comprehensive customer service
element for employees' annual performance plans.
D2. Begin scheduling public forums to receive comments on improving
D3. Due to the departure of the former Chief FOIA Officer in November
2006, HUD did not begin its public forums on FOIA performance as
planned. Instead, HUD posted the names and phone numbers of the
FOIA liaisons, both in Headquarters and the field, on the FOIA Service
Center website encouraging the public to contact their liaison with
any comments, questions, concerns, etc., they had with their FOIA
experience. To date, HUD has received approximately 39 comments
from the public.
for Obtaining Cooperation from HUD "Program Personnel"
E2. By December 31, 2006, issuance of memorandum to HUD Principal
Staff regarding new tracking procedures concurrently with selection
of new tracking system.
E3. Nothing to report.
E4. This milestone will be met in December 2007 with the implementation
of the new FOIA tracking system.
E2. By December 31, 2006, begin addressing overdue FOIA requests
in senior management meetings, and include FOIA compliance in senior
management performance appraisals in next performance cycle.
E3. This milestone was met on March 13, 2007, when the Executive
Secretary started meeting with program FOIA liaisons. Meetings and
communication continue to reduce the program area overdue FOIAs.
Additionally, beginning around the same time, overdue FOIA reports
were delivered weekly and are discussed in the General Deputy Assistant
Secretary meetings and Administrative Officers meetings.
F2. By second quarter of 2006, new position descriptions for
F3. Nothing to report.
F4. In August 2007 a report is due to HUD on a comprehensive FOIA
processing review/business reengineering in both Headquarters and
the field. When the report is delivered, HUD will begin to realign
functions in the field as appropriate and issue a standardized FOIA
position description for field operations by December 31, 2007.