The Alternative Dispute Resolution (ADR) Division is responsible
for resolving Equal Employment Opportunity discrimination complaints
during both the pre-complaint and the formal complaint process.
The ADR Program is established in accordance with The Equal Employment
Opportunity Commission regulation published at 29 CFR 1614.102(b)(2).
The objectives of the program are to reduce the number of HUD EEO
cases, reduce expenses incurred through the traditional administrative
complaint process, reduce employees'/managers' time spent in litigation
and away from the job, improve overall organizational ability to
resolve conflict early in the dispute and at the lowest level possible,
improve morale, improve productivity and performance. The core principles
of the ADR Program are voluntariness, neutrality, confidentiality,