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How and Where to File An Installation Complaint

There are 35 states that are participating in the Manufactured Home Installation Program. To find the contact for your state, use the table below and click on your state's abbreviation.
 

 

 AL

 

AK

 

AZ

 

AR

 

CA

 

CO

 

CT

 

DE

 

DC

 

FL

 

GA

 

HI

 

ID

 

IL

 

IN

 

IA

 

KS

 

KY

 

LA

 

ME

 

MD

 

MA

 

MI

 

MN

 

MO

 

MS

 

MT

 

NE

 

NV

 

NH

 

NJ

 

NM

 

NY

 

NC

 

ND

 

OH

 

OK

 

OR

 

PA

 

RI

 

SC

 

SD

 

TN

 

TX

 

UT

 

VT

 

VA

 

WA

 

WV

 

WI

 

WY

 

--- 

 

If your state does not participate in the Federal program, you may contact the:

Office of Manufactured Housing Programs
Office of Regulatory Affairs and Manufactured Housing
US Department of Housing and Urban Development
451 Seventh Street, SW, Room 9168
Washington, DC 20410-8000
Telephone: (202) 708-6423 or (800) 927-2891.

FAX: (202) 708-4213

ALABAMA
Tommy Colley
, Program Manager
Alabama Manufactured Housing Commission
350 South Decatur Street
Montgomery, AL 36104-4306
PH: (334) 242-4036 ext. 22
FAX: (334) 240-3178

ARIZONA
Debra Blake, Deputy Director
Arizona Department of Fire, Building and Life Safety
Office of Manufactured Housing
1110 West Washington, Suite 100
Phoenix, AZ 85007
PH: (602) 364-1003
FAX: (602) 364-1052


ARKANSAS
Aaron Howard

Inspector Supervisor
Arkansas Manufactured Home Commission
101 East Capitol Avenue, Suite 210
Little Rock, AR 72201
PH:(501) 324-9032
FAX: (501) 683-3638

CALIFORNIA
Cesar Ponce, Program Manager
Department of Housing and Community Development
Manufactured and Factory-built Housing Programs
2020 W. El Camino Avenue, Suite 200
Sacramento, CA 95812


Mailing Address:
P.O. Box 31
Sacramento, CA 95812-0031
PH: (916) 445-3338
FAX: (916) 263-4713

COLORADO
Rick Hanger, Manager
Housing Technology and Standards Section
Department of Local Affairs,
Division of Housing
1313 Sherman Street, #321
Denver, CO 80203-2244
PH: (303) 864-7833
FAX: (303) 864-7857


DELAWARE
David C. Mangler, Director
Department of State
Division of Professional Regulation
Delaware Manufactured Home Installation Board

861 Silver Lake Blvd., Suite 203
Dover, DE 19904
PH: (302) 744-4500
FAX:  (302) 739-2711


Designee:  Sandy Wagner

FLORIDA
Chuck Smith, Program Manager
Bureau of Mobile Homes and RV Construction
Division of Motor Vehicles
Department of Highway Safety and Motor Vehicles
2900 Apalachee Parkway, Mail Stop 66
Tallahassee, FL 32399-0640
PH: (850) 617-2808
FAX: (850) 617-5191 Designee: Sandy Wagner

GEORGIA
Chris Stephens, Assistant State Fire Marshal
Manufactured Housing Division
State Fire Marshal's Office
#2 Martin Luther King Jr. Drive, #620 West Tower
Atlanta, GA 30334
PH: (404) 656-3687
FAX: (404) 657-6971

IDAHO
Steve Keys, Deputy Administrator - Operations
State of Idaho
Division of Building Safety
1090 E. Watertower Street
Meridian, ID 83642

PH: (208) 332-8986
FAX: (208) 855-2164

INDIANA
Jeanette Langford, Board Director
Professional Licensing Agency
Real Estate Appraiser Licensure and Certification Board Home Inspectors Licensing Board
Manufactured Home Installer Licensing Board
Indiana Auctioneer Commission
State Psychology Board
402 West Washington Street, Room WO72
Indianapolis, IN 46204
PH: (317) 234-3040
FAX: (317) 233-4236

IOWA
Rich Bolten, Manufactured Housing Coordinator

State Fire Marshal's Division
215 E. 7th Street
Des Moines, IA 50319-0047
PH: (515) 725-6157
FAX: (515) 725-6140


KANSAS
Alfanzo K. Dorsey, Program Manager
Kansas Housing Resources Corporation
611 S. Kansas Avenue, Suite 300
Topeka, KS 66603-3812
PH: (785) 217-2043
FAX: (785) 232-8084

Designee:
Ryan Vincent

Deputy Director/General Counsel
PH:  (785) 217-2001
FAX:  (785) 232-8084

KENTUCKY
Kevin Carlin, Technical Advisor Manager
Department of Housing, Building, and Construction
Building Code Enforcement
Manufactured Housing Division
101 Sea Hero Road, Suite 100
Frankfort, KY 40601
PH: (502) 573-1795, ext 425
FAX: (502) 573-1059

LOUISIANA
Calvin Klein, Chairman
Louisiana Manufactured Housing Division
8181 Independence Blvd.

Baton Rouge, LA 70809
PH: (225) 362-5500

FAX: (225) 925-3813

MAINE
Robert LeClair, Executive Director
Maine Manufactured Housing
Department of Professional and Financial Regulations
35 State House Station
Augusta, ME 04333-0035
PH: (207) 624-8612
FAX: (207) 624-8637

MICHIGAN
Todd Cordill, NCARB
Chief, Plan Review and Building Division
Michigan Department of Licensing and
Regulatory Affairs
Bureau of Construction Codes
P.O. Box 30254
Lansing
, MI 48909
PH: (517) 241-9317
FAX: (517) 241-9308


MINNESOTA
Randy Vogt, Administrator
Minnesota Department of Labor and Industry
Construction Codes and Licensing Division
443 Lafayette Road North
St. Paul, MN 55155-4341

PH: (651) 284-5875
FAX: (651) 284-5749

MISSISSIPPI
Timothy L. Fagerburg,
Deputy Supervisor, Factory Built Home Division

State Fire Marshal's Office
Mississippi Insurance Department
660 North Street, Suite 100B
Jackson, MS 39205-0079
PH: (601) 359-1071
FAX: (601) 359-1076


MISSOURI
David Freeman, Manufactured Housing Program Manager

Missouri Public Service Commision
Manufactured Housing and Modular Units Programs
200 Madison Street, Suite 500
P.O. Box 360
Jefferson City, MO 65102-3254
PH: (800) 819-3180
FAX: (573) 522-2509

NEVADA
Jim deProsse, Administrator
Department of Business and Industry
Manufactured Housing Division
1830 College Parkway, Suite 120
Carson City, NV 89706
PH: (775) 684-2950
FAX: (775) 684-2949


NEW HAMPSHIRE
Louise Lavertu, Executive Director
New Hampshire Joint Board
121 South Fruit Street
Concord, NH 03301
PH: (603) 271-2219
FAX: (603) 271-6990


NEW MEXICO
Jesus O. Carrasco, Field Operations Manager
Regulation and Licensing Department
Construction Industries Division and
Manufactured Housing Division
505 S. Main Street, Suite 118
Las Cruces, NM 88004
PH: (505) 490-2998
FAX: (575) 524-2998

Mailing Address P.O. Box 939
Las Cruces, NM 88004
PH: (505) 490-2998
FAX: (575) 524-2998

NEW YORK
Brian Scot Tollisen, PE
Assistant Director for Regional Services
Building Standards and Codes Division
NYS Department of State
One Commerce Plaza
99 Washington Avenue, Suite 1160
Albany, NY 12231-0001

PH: (518) 474-4073
FAX: (518) 486-4487

NORTH CAROLINA
C. Patrick Walker, PE

Technical Service Manager
Manufactured Building Division
Office of the State Fire Marshal
NC Department of Insurance
322 Chapanoke Road, Suite 200
Raleigh, NC 27603-3415

Mailing Address:
1202 Mail Service Center
Raleigh, NC 27699-1202
PH: (919) 661-5880 ext. 220
FAX: (919) 662-4405


NORTH DAKOTA
Rory J. Hoffmann
North Dakota Department of Commerce
Division of Community Services
106 6th Avenue NE, Suite B1
Medina, ND 58467-7205
PH: (701) 486-3330
FAX: (701) 486-3329

OHIO
Janet Williams, Executive Director
Ohio Manufactured Home Commission
5100 Parkcenter, Suite 103
Dublin, OH 43017
PH: (614) 734-6010
FAX: (614) 734-6012

OKLAHOMA
John W. Maile
Oklahoma Used Motor Vehicle and Parts Commission
2401 NW 23rd Street, Suite 57
Oklahoma City, OK 73107
PH: (405) 521-3600
FAX: (405) 521-3604

OREGON
Shane Sumption, Manager Field Services Section

Department of Consumer & Business Services
Building Codes Division
1535 Edgewater, NW

Mailing Address:
P.O. Box 14470
Salem, OR 97309-0404
PH: (503) 378-2015
FAX: (503) 378-4101

Designee:
Richard J. Baumann, Policy Analyst
SAA Coordinator
Building Codes Division
PH: (503) 373-7559


PENNSYLVANIA
Mark Conte, Director
Factory Housing and Building Standards
PA Department of Community and Economic Development
400 North Street, 4th Floor

Harrisburg, PA 17120-0225
PH: (717) 720-7416
FAX: (717) 783-4663

SOUTH CAROLINA
Roger K. Lowe, MCP CBO, Administrator
South Carolina Building Codes Council
South Carolina Contractors' Licensing Board
South Carolina Manufactured Housing Board
South Carolina Department of Labor,
  Licensing, and Regulation
110 Centerview Drive
Columbia, SC 29210

Mailing Address:
P.O. Box 11329
Columbia, SC 29211-1329
PH: (803) 896-4688
FAX: (803) 896-4814


TENNESSEE
Charles M. Chambers, Director
Manufactured Housing Section
Tennessee State Fire Marshal's Office
Tennessee Department of Commerce and Insurance
Division of Fire Prevention 500 James Robertson Parkway
Nashville, TN 37243
PH: (615) 253-5317
FAX: (615) 741-9388

 
Designee John R. Davis, Installation Manager
PH: (615) 532-5811

TEXAS
Bradlee Dansbee,
Manager
Field Operations
Texas Department of Housing and Community Affairs
Manufactured Housing Division
4413 82nd Street, Suite 200
Lubbock, TX 79424
PH: (806) 794-2105
FAX: (806) 794-6876


UTAH
Dan S. Jones, Bureau 
Manager
State of Utah
Division of Occupational and Professional Licensings
P.O. Box 146741
160 E. 300 South
Salt Lake City, UT 84111-6741
PH: (801) 530-6720
FAX: (801) 530-6511

Alternate: Sharon Smalley
Board Secretary
PH: (801) 530-6163

VIRGINIA
Cindy Davis, State Building Codes Directors
Division of Building and Fire Regulation
Virginia Department of Housing and Community Development
Main Street Centre
600 East Main Street, Suite 300
Richmond, VA 23219
PH: (804) 371-7150
FAX: (804) 371-7092

WASHINGTON
Dean Simpson, FAS and Compliance Chief
Factory Assembled Structures
Department of Labor and Industries
Installer/SAA Program
7273 Linderson Way SW
Tumwater, WA 98501-5414

Mailing Address:
SAA/Installer P.O. Box 44420
Olympia, WA 98504-4420

Factory Assembled Structures
P.O. Box 44430 Olympia, WA 98504-4430
PH: (360) 902-5571
FAX: (360) 902-5229

Designee:
John McMillan
State of Washington

Department of Labor Industries
FAS Technical Specialist
SAA/Installer Certification

PH: (360) 902-5225 or
  (800) 647-0982, options 5 and 6
FAX: (360) 902-5229


WEST VIRGINIA
Mitch Woodrum, Director
West Virginia Division of Labor - Licensing
State Capitol Complex
Building 6, Room B-749
Charleston, WV 25305
PH: (304) 558-7890, ext. 237
FAX: (304) 558-2447

WISCONSIN
Dave Ross, Secretary
Wisconsin Department of Safety and Professional Services
1400 East Washington Avenue, Room 112
Madison, WI 53703
PH: (608) 266-2112 or (877) 617-1565

Designee/Alternate:
Greg Gasper, Administrator
PH: (608) 266-8419

Kirsten Reader, Administrator
PH: (608) 266-0557

Jeff Welgand, Administrator
PH: 608) 267-9152