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HUD   >   Program Offices   >   Housing   >   Single Family   >   Housing Counselors
Housing Counselors

The information on this page is provided for HUD housing counselors & their clients.

NEW RESOURCE for HECM COUNSELORS
NeighborWorks America has completed the redesign of the HECM Counselor Resources website (www.hecmcounselors.org), incorporating content and features for both Active and Prospective HUD HECM Counselors and information for HECM consumers. read more.

HUD ANNOUNCES MORE THAN $42 MILLION IN COUNSELING GRANTS TO HELP FAMILIES FIND AND KEEP HOUSING
As part of its continuing effort to help families find decent housing and to prevent future foreclosures, the U.S. Department of Housing and Urban Development (HUD) today announced more than $42 million in housing counseling grants to 468 national, regional and local organizations. As a result of this funding, hundreds of thousands of households will have a greater opportunity to find housing or keep their current homes Read the entire press release online.

HUD Publishes Notice of FY2012 NOFA Policy Requirements and General Section for Discretionary Programs: This notice provides prospective applicants for HUD's competitive funding with the opportunity to become familiar with the General Section of HUD's FY2012 NOFAs, in advance of publication of any FY2012 NOFAs. It also describes HUD's policy priorities based on its Strategic Plan for FY2010-2015, as well as submission requirements for FY2012. Read the FY2012 General Section Notice. Visit HUD's "Funds Available" website for more information.

Hope LoanPortal: The HOPE NOW Alliance recently announced the launch of a new web portal, HOPE LoanPortal, that HUD believes has the potential to significantly improve the execution of HAMP & non-HAMP modifications.

HUD Publishes Revised Housing Counseling Handbook 7610.1 Rev-5

This handbook specifies the most current legislative & programmatic requirements for the implementation of HUD's Housing Counseling Program & outlines requirements for program eligibility, approval, the delivery of comprehensive & HECM counseling services, program record keeping, reporting, performance monitoring, the competitive funding, & the grant application process. This handbook offers policy guidance & procedures for HUD staff & program participants to assist both audiences with effective program oversight. Read the handbook...

HAMP Resources for Counselors

 - Counselors (only) may phone (866) 939-4469 or
 - Email escalations@hmpadmin.com to ask questions,
report servicers that are not responsive, cooperative
or who made errors, etc, or
 - Visit the website: www.hmpadmin.com

Systems and Reporting

 - Housing Counselor Search
 - Housing Counseling System (HCS)
 - Client Management System (CMS)
 - CMS Compliance & Reporting Requirements
 - Housing Counseling Form-9902 - Webcast
 - Housing Counseling Form-9902 - Spanish

Reverse Mortgages

 - Fact Sheets for HECMs and HECM SAVERS
 - HECM Counselor Roster resources
 - Search the HECM Counselor Roster
 - Federal Register Notice on HECM Counseling Standardization & Roster
 - RESPA Rule FAQs - See "Reverse Mortgages,"
 - National HECM Counseling Exam
 - HECM protocol training slides (.ppt)
 - HECM Web Page for Lenders
 - HECM Web Page for Borrowers

Training Opportunities

 - HUD's Eclass Online Loss Mitigation & HAMP Training
 - NHN Learning Alliance: Certification/Scholarships
 - NeighborWorks Regional Place-Based Training
 - National Community Reinvestment Coalition Fair Lending & Mortgage Fraud Training
 - Housing Counseling Webcasts
 - Housing Counseling Webinar
 - Webinar archive

Resources

 - Industry Mailing List Archived Messages
 - The State of the Housing Counseling Industry (.pdf)
 - Housing Counseling Program - Final Rule 10/29/07
 - How to become a HUD Housing Counseling Agency
 - Presidentially-declared disaster areas
 - Frequently asked questions
 - FY2012 9902 1st quarter report
 - FY2012 9902 2nd quarter report
 - FY2011 9902 2nd quarter report
 - FY2011 9902 3rd quarter report
 - FY2011 9902 4th quarter Cumulative report
 - FY2010 9902 1st quarter report
 - FY2010 9902 2nd quarter report
 - FY2010 9902 3rd quarter report
 - FY2010 9902 4th quarter report
 - FY2009 9902 Cumulative Report
 - FY2008 9902 Cumulative Report
 - FY2007 9902 Cumulative Report
 - National Servicing Center
 - Grants and Grantee Information
 - USASpending.gov Learn about the Federal Funding Accountability & Transparency Act & how it helps bring transparency to HUD's grant programs.
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