CMS Technical Support
If you need assistance during the development process, or want to report technical issue, please contact the HUD National Help Desk at
(888) 297-8689 or (202) 708-3300
and choose option 9.
Tell the Help Desk specialist that you need assistance with application
ARM (F11M) - Agency Reporting Module.
Provide the following information:
- Your name
- Phone number
- E-mail address
- Name of your Client Management System (CMS)
- Login ID - If you do not have Login ID, or it is not registered with the HUD National Help Desk, they will use "HCS-ARM Customer" as the general contact record
- Brief description of the issue.
Please ensure that the ticket is routed to the "HSGN - HCS - ARM" group.
Help Desk hours are 7:00 a.m. to 8:00 p.m. ET (4:00 a.m. to 5:00 p.m. PT).
Return to CMS Requirements Guidance web page.