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HUD   >   Program Offices   >   Housing   >   Single Family   >   National Servicing Center   >   HUD Loss Mitigation Training
FHA Servicing & Loss Mitigation 
Classroom and Webinar Training
Early Delinquency Servicing Activities and HUD's Loss Mitigation Training

Classroom Schedule

Training Dates
Registration Deadline
May 12-13, 2015 Closed
August 11-12, 2015 July 28, 2015 (WAITLIST)

FHA's National Servicing Center offers classroom training at the Oklahoma Field Office in Oklahoma City, OK.  This training is open to HUD-approved mortgagees, HUD-approved Housing Counselors, and Nonprofit Housing Counselors.  For-profit Housing Counselors are not permitted to attend this training. The training covers a broad range and includes full coverage on: HUD Handbook 4330.1 REV-5, Chapter 7, Delinquencies, Defaults, Mortgage Collection Activities and  HUD's Loss Mitigation Waterfall Program.  Additionally, overviews will be presented pertaining to Extension of Time Requests and Variances and the Single Family Default Monitoring System.  

Register now.  There is no registration fee. Space is limited to 45 participants; registration is first come, first served.  "Duplicate" registrations will not be permitted.  Class sign-in begins at 8:00 a.m.  The classroom training will begin promptly at 8:30 a.m. and continue to 4:00 p.m. each day.  Dress is business casual.

For technical issues with the registration process, please email:  hud-it@novadconsulting.com.

Should you not be able to attend after registering, or if you have any questions, please email: eclass@hud.gov.


Webinar Schedule

All participants must register via the registration links below. We encourage all staff engaged in the Loss Mitigation process from collections to claims to attend. These webinars provide a detailed overview of HUD’s Loss Mitigation options and process workflows.  ALL REGISTRATION REQUESTS MUST BE SUBMITTED AT LEAST 1 HOUR PRIOR TO THE START OF THE WEBINAR.

Webinar Title: Webinar V.1: SFDMS - Reporting Basics
Date/Time: Wednesday, April 15, 2015 2:00 PM - 3:30 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/5639945258537919746
Description: FHA's National Servicing Center will provide guidance to FHA Servicers covering the basics of reporting information on defaulted FHA loans to HUD through the Single Family Default Monitoring System (SFDMS). Topics include: deadlines, EDI files vs. manual reporting, reporting resources.  
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

  

Webinar  Title: Webinar V.2:  SFDMS - Reporting Examples  
Date/Time: Wednesday, April 22, 2015 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/6967286690705695233
Description: FHA's National Servicing Center will provide FHA-Approved Servicers an opportunity to review various default scenarios and the SFDMS reporting that should be associated with each scenario. Examples will include: Default, Loss Mitigation, Bankruptcy, and Foreclosure.
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers, (Servicers should complete SFDMS V.1 webinar before attending). A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

   

Webinar Title: Webinar V.3:  SFDMS - Errors
Date/Time: Wednesday, April 29, 2015 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/7399363974096185601
Description: FHA's National Servicing Center will provide FHA-Approved Servicers the opportunity to review what causes fatal and non-fatal errors in SFDMS reporting, and what can be done to prevent or fix the problems.  Servicers will also learn how SFDMS reporting affects their TRS II score.
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers, (Servicers should complete SFDMS V.1 and V.2 webinars before attending). A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

   

Webinar Title: HUD Extension of Time and Variance Request System (EVARS) Training
Date/Time: Wednesday, May 6, 2015 2:00 PM - 3:30 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/2725508270188191746
Description: FHA’s National Servicing Center will enhance the Lender's understanding of HUD's minimum time requirements for submission of an extension of time request, as well as the Lender’s understanding of when a variance from HUD’s policy is required.  Topics to be covered include:  types of extensions and variances, events that affect the First Legal Deadline, system access, and how to submit both an Extension of Time Request and Variance.
Special Instructions: This webinar is open to all FHA-Approved Servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

  

Webinar  Title:

Webinar IV: Neighborhood Watch System - Servicer Tools
Date/Time: Wednesday, May 20, 2015 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/811154072136274178
Description: FHA's National Servicing Center will provide an overview of how FHA-Approved Servicers can utilize HUD’s Neighborhood Watch system.  Topics include: system access, servicing reports available, and how to utilize the case detail information available in Neighborhood Watch with the Loss Mitigation review process.
Special Instructions: This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov
NSC Training News
At this time, only the "Extension of Time Requests and Variances (Module 9)" is available from the EClass system. All other modules are temporarily unavailable. We apologize for the inconvenience.

The EClass System provides web-based training to HUD-approved loan servicers and Housing Counseling Agencies, nonprofit Housing Counseling Agencies, and HUD staff, including FHA's Home Affordable Modification Program.   Read Mortgagee Letter 09-45.