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HUD   >   Program Offices   >   Housing   >   Single Family   >   National Servicing Center   >   HUD Loss Mitigation Training
FHA Servicing & Loss Mitigation 
Classroom and Webinar Training
Early Delinquency Servicing Activities and HUD's Loss Mitigation Training

Classroom Schedule

Training Dates
Registration Deadline
FY17 Schedule to be announced October 2017  

FHA's National Servicing Center offers classroom training at the Oklahoma Field Office in Oklahoma City, OK.  This training is open to HUD-approved mortgagees, HUD-approved Housing Counselors, and Nonprofit Housing Counselors.  For-profit Housing Counselors are not permitted to attend this training. The training covers a broad range and includes full coverage of the Single Family Housing Policy Handbook 4000.1, Servicing and Loss Mitigation Section, including:  Delinquencies, Defaults, Mortgage Collection Activities and  HUD's Loss Mitigation Waterfall Program.  Additionally, overviews will be presented pertaining to Extension of Time Requests and Variances and the Single Family Default Monitoring System. 

There is no registration fee. Space is limited to 45 participants; registration is first come, first served.  "Duplicate" registrations will not be permitted.  Class sign-in begins at 8:00 a.m.  The classroom training will begin promptly at 8:30 a.m. and continue to 4:00 p.m. each day.  Dress is business casual.

For technical issues with the registration process, please email:  hud-it@novadconsulting.com.

Should you not be able to attend after registering, or if you have any questions, please email: eclass@hud.gov.


Webinar Schedule

All participants must register via the registration links below. We encourage all staff engaged in the Loss Mitigation process from collections to claims to attend. These webinars provide a detailed overview of HUD’s Loss Mitigation options and process workflows.  ALL REGISTRATION REQUESTS MUST BE SUBMITTED AT LEAST 1 HOUR PRIOR TO THE START OF THE WEBINAR. 

Webinar  Title:

Webinar V.1:  SFDMS - Reporting Basics
Date/Time: Wednesday, September 21, 2016 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/2334447180081545473
Description: FHA's National Servicing Center will provide guidance to FHA Servicers covering the basics of reporting information on defaulted FHA loans to HUD through the Single Family Default Monitoring System (SFDMS). Topics include: deadlines, EDI files vs. manual reporting, reporting resources.
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title:

Webinar V.2:  SFDMS - Reporting Examples
Date/Time: Wednesday, September 28, 2016 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/4201221111466527236
Description: FHA's National Servicing Center will provide FHA-Approved Servicers an opportunity to review various default scenarios and the SFDMS reporting that should be associated with each scenario. Examples will include: Default, Loss Mitigation, Bankruptcy, and Foreclosure.
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar Title: Webinar V.3:  SFDMS - Errors
Date/Time: Wednesday, October 5, 2016 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/4482271676689180673
Description: FHA's National Servicing Center will provide FHA-Approved Servicers the opportunity to review what causes fatal and non-fatal errors in SFDMS reporting, and what can be done to prevent or fix the problems.  Servicers will also learn how SFDMS reporting affects their TRS II score.
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

Webinar  Title:

Webinar VI: HUD Extension of Time and Variance Request System (EVARS) Training
Date/Time: Wednesday, October 19, 2016 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://attendee.gotowebinar.com/register/2859728964650025473
Description: FHA’s National Servicing Center will enhance the Lender's understanding of HUD's minimum time requirements for submission of an extension of time request, as well as the Lender’s understanding of when a variance from HUD’s policy is required.  Topics to be covered include:  types of extensions and variances, events that affect the First Legal Deadline, system access, and how to submit both an Extension of Time Request and Variance.
Special Instructions: This webinar is open to FHA-Approved Servicers.  A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov
NSC Training News
At this time, only the "Extension of Time Requests and Variances (Module 9)" is available from the EClass system. All other modules are temporarily unavailable. We apologize for the inconvenience.

The EClass System provides web-based training to HUD-approved loan servicers and Housing Counseling Agencies, nonprofit Housing Counseling Agencies, and HUD staff, including FHA's Home Affordable Modification Program.   Read Mortgagee Letter 09-45.