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HUD   >   Program Offices   >   Housing   >   Single Family   >   SFH National Servicing Center   >   HUD Loss Mitigation Training
FHA Mortgage Servicing & Loss Mitigation Training
Early Delinquency Servicing Activities and HUD's Loss Mitigation Training

Classroom Schedule

Training Dates
Registration Deadline
TBD TBD

Classroom training is for HUD-approved mortgagees, HUD-approved Housing Counselors, and Nonprofit Housing Counselors. For-profit Housing Counselors are not permitted to attend this training. This training covers a broad range and includes full coverage on: HUD Handbook 4330.1 REV-5, Chapter 7, Delinquencies, Defaults, Mortgage Collection Activities and  HUD's Loss Mitigation Waterfall Program.  Additionally, overviews will be presented pertaining to Extension of Time Requests and Variances and Single Family Default Monitoring System.  

Register now.  There is no registration fee. Due to the size of the training facility, space is limited to 45 participants; therefore, registration is first come, first served. "Duplicate" registrations will not be permitted. Should you NOT be able to attend after registering, or if you have any questions, please email eclass@hud.gov. Class sign-in begins at 8:00 a.m. with a meet and greet to follow at 8:30 a.m.  The classroom training will begin promptly at 9:00 a.m. and continue to 4:00 p.m. each day. Dress is business casual.


Webinar Schedule

All participants must register via the registration links below. We encourage all staff engaged in the Loss Mitigation process from collections to claims to attend. These webinars provide a detailed overview of HUD’s Loss Mitigation options and process workflows.

WebinarTitle: Webinar III: HUD Loss Mitigation – Home Disposition Options
Date/Time: Wednesday, August 27, 2014 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://www1.gotomeeting.com/register/661791089
Description: FHA's National Servicing Center will provide guidance on HUD’s Loss Mitigation Home Disposition Options - The Pre-Foreclosure Sale Program and Deed-in-Lieu.  Topics include:  the features and benefits of each loss mitigation home disposition option; how to review, qualify, and process each option; and the actions required to comply with HUD.
Special Instructions: This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

WebinarTitle: Webinar IV: Neighborhood Watch System - Servicer Tools
Date/Time: Wednesday, September 17, 2014 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://www1.gotomeeting.com/register/705516009
Description: FHA's National Servicing Center will provide an overview of how FHA-Approved Servicers can utilize HUD’s Neighborhood Watch system.  Topics include:  system access, servicing reports available, and how to utilize the case detail information available in Neighborhood Watch with the Loss Mitigation review process.
Special Instructions: This webinar is open to FHA-Approved Servicers and FHA-Approved Housing Counselors.  A valid company email address and the FHA 5-digit Lender and/or Agency ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

WebinarTitle: Webinar V.1: SFDMS - Reporting Basics
Date/Time: Wednesday, October 1, 2014 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://www1.gotomeeting.com/register/169572856
Description: FHA's National Servicing Center will provide guidance to FHA Servicers covering the basics of reporting information on defaulted FHA loans to HUD through the Single Family Default Monitoring System (SFDMS). Topics will include:  Deadlines, EDI files vs. manual reporting, reporting resources.
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers. A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

WebinarTitle: Webinar V.2:  SFDMS - Reporting Examples  
Date/Time: Wednesday, October 8, 2014 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://www1.gotomeeting.com/register/720028592
Description: FHA's National Servicing Center will provide FHA-Approved Servicers an opportunity to review various default scenarios and the SFDMS reporting that should be associated with each scenario. Examples will include: Default, Loss Mitigation, Bankruptcy, and Foreclosure.
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers, (Servicers should complete SFDMS 1 before attending). A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov

 

WebinarTitle: Webinar V.3:  SFDMS - Errors  
Date/Time: Wednesday, October 15, 2014 2:00 PM - 4:00 PM EST
Event Location: On-line Webinar - No Fee
Registration Link: https://www1.gotomeeting.com/register/756877400
Description: FHA's National Servicing Center will provide FHA-Approved Servicers the opportunity to review what causes fatal and non-fatal errors in SFDMS reporting, and what can be done to prevent or fix the problems. Servicers will also learn how SFDMS reporting affects their TRS II score.
Special Instructions: This webinar will focus exclusively on SFDMS reporting requirements and is open to all FHA-Approved Servicers, (Servicers should complete SFDMS V.1 and V.2 before attending). A valid company email address and the FHA 5-digit Lender ID are required at the time of registration.  For additional information, please e-mail:  Stacey.a.brown@hud.gov
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