HUD Atlanta Homeownership Center Principal Staff

Atlanta Homeownership Center Principal Staff Directory

Mailing Address:
Suite 900, Five Points Plaza
40 Marietta Street
Atlanta, GA 30303-2806

Toll Free Customer Service: (800) 225-5342 or (800) CALL-FHA

Office of the Director
Director	Daniel Rogers, III	(800) CALLFHA code AO
Deputy	Debra Robinson	(800) CALLFHA code AO
The Atlanta Homeownership Center serves the states of Alabama, Florida, Georgia, Kentucky, Illinois, Indiana, Mississippi, North Carolina, South Carolina, and Tennessee, Puerto Rico, and the Virgin Islands.

Operations & Customer Service Division
Director	Yvielle Edwards-Lee	(800) CALLFHA code AO
OCSD provides administrative support, quality control oversight and management consulting internally to the Homeownership Center staff. The Customer Service Branches provide assistance to the public and the housing industry related to HUD's single family FHA programs.

Processing & Underwriting Division
Director	Debra Robinson (Acting Director)	(800) CALLFHA code AU
Insuring and Underwriting Branch I	Tracey James-Towe	(800) CALLFHA code AU
Insuring and Underwriting Branch II	Glenn L. Dumont	(800) CALLFHA code AU
Insuring and Underwriting Branch III - Post Endorsement Technical Reviews	Sandra J. Hampton	(800) CALLFHA code AU
Insuring and Underwriting Branch IV - Pre-Closing (Test Cases)	Valerie D. Williams	(800) CALLFHA code AU
Technical Support Branch I - Jurisdiction - PR, FL, NC, SC, TN	Malcolm Jefferson	(800) CALLFHA code AA
Technical Support Branch II - Jurisdiction - AL, GA, IL, IN, KY, MS	Carl Heckman	(800) CALLFHA code AA
The PUD is responsible for insurance endorsement of FHA loans and, monitoring lenders (through post endorsement and pre-closing technical reviews) and appraisers (through desk and field reviews of appraisals) for compliance with FHA underwriting, insurance endorsement and appraisal guidelines and regulations. PUD provides annual FHA Update Seminars and training sessions for lenders, appraisers and other housing industry professionals throughout the Atlanta HOC jurisdiction.

QUALITY ASSURANCE DIVISION
Director	Scott Bice	(800) CALLFHA code AQ
Branch I - Jurisdiction: AL, IL, IN, KY, MS, TN	Kevin Shearer	(800) CALLFHA code AQ
Branch II - Jurisdiction: FL, PR/VI	Ada Caro	(800) CALLFHA code AQ
Branch III - Jurisdiction: GA, NC, SC	Nora Kittrell	(800) CALLFHA code AQ
The QAD is responsible for evaluating and monitoring lenders in its territory to ensure that HUD/FHA approved lenders are originating quality loans and servicing FHA-insured loans in compliance with the Department's requirements.

PROGRAM SUPPORT DIVISION
Director	Gayle Knowlson	(800) CALLFHA code AP
Branch I - Jurisdiction: FL, IL, NC, SC, TN	Daniel P. Ellis	(800) CALLFHA code AP
Branch II - Jurisdiction: PR/VI, MS, AL, KY, IN, GA	Rachel Allen	(800) CALLFHA code AP
The PSD's key function is promoting the Department's mission of providing affordable housing opportunities through Single Family FHA programs. PSD approves and monitors the FHA Nonprofit Program and offers outreach and education regarding FHA programs.

REAL ESTATE OWNED (REO) DIVISION
Director	Ralph Jackson	(800) CALLFHA code AR
Branch I - Jurisdiction: MS, AL, TN, KY, IL, IN	Debra McMahan	(800) CALLFHA code AR
Branch II - Jurisdiction: PR/VI, NC, SC, FL, GA	Joyce Ledlow-Dorsey	(800) CALLFHA code AR
Branch III	Donald Fairnot	(800) CALLFHA code AR
REO is responsible for oversight of the sale of Single Family FHA foreclosed properties for an 11 state area. REO focuses on selling to owner occupants with the ultimate goal of minimizing the cost to the FHA Fund.