In 2005, Congress added additional funding to PIH's appropriation to establish 75 additional positions to be used in support of the Housing Choice Voucher Program Section 8 Program. Several of these positions went into the development of a Program Support Division (PSD) that is responsible for providing management with the information necessary to make decisions.
The Program Support Division has assembled a group of technical experts that manage, report, and analyze the program data generated through the different transactional systems which support the HCV Program. These systems include: VMS, PIC, HUDCAPS, DIS, and various other REAC operational systems.
PSD has utilized the data and reports extracted from these systems to support businesses decisions and to recommend improvements and/or modifications to the Housing Choice Voucher Program in order to implement a more efficient operation and to provide cost saving measures.