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HUD   >   Program Offices   >   Public and Indian Housing   >   PIH   >   Public Housing   >   Rental Housing Integrity Improvement Project (RHIIP)   >   Training and Technical Assistance
Training and Technical Assistance

Overview

The Office of Public and Indian Housing (PIH) is taking a more proactive, front-end approach to ensure that incomes are properly verified and rents are calculated correctly. In this endeavor, HUD is focused on developing a cadre of skilled HUD and PHA staff through the delivery of training and technical assistance.

Technical Assistance and Outreach

Initiatives

PIH will provide technical assistance and program support with income verification and rent calculations. The technical assistance will also assist HUD in determining and addressing the root causes of income calculation errors and improper payments in the administration of PIH programs.

PIH Headquarters has implemented four initiatives that will:

  1. Provide PHAs with technical assistance to reduce improper payments through the use of HUD's Enterprise Income Verification (EIV) system;
  2. Ensure that the right benefits go to the right people;
  3. Improve the integrity of data collected and reported in the Public and Indian Information Center (PIC), also known as the Inventory Management System (IMS/PIC);
  4. Reduce the occurrence of tenant under reporting of income

Below is the contact information of REAC-designated EIV/Improper Payments staff available to provide PHAs with technical assistance:

Point of Contact

Telephone Number

Email Address

Program Manager

Nelson Stephens

(202) 475-8601

Nelson.E.Stephens@hud.gov

Risk Analysts

Victoria Alston

(202) 475-7993

Victoria.E.Alston@HUD.GOV

Melosan Bell

(202) 475-8857

Melosan.Bell@HUD.GOV

Darlene Felton

(202) 475-7878

Darlene.M.Felton@HUD.GOV

Erica Williams

(202) 475-8867

Erica.E.Williams@HUD.GOV

EIV/Improper Payments Secure Fax

(202) 485-0288

Note: EIV/Improper Payments staff does not provide assistance with PIC  issues.  Click here for PIC Help.

Operation D.I.R.E.S (Deceased Individuals Receiving Erroneous Subsidies)

The purpose of this initiative is to reduce the occurrence of providing housing assistance to deceased tenants by using the EIV's Deceased Tenants Report. This report will help PHAs to identify households with deceased tenants and follow-up with the family to ensure correct household composition, as well as correct rental assistance for which the family is eligible to receive is reported to HUD on the form HUD-50058.

The affected PHAs are required to submit only documentation as requested by HUD to PIH.ImproperPayments@hud.gov by the due date.

  1. Section 8 only: Decreased single member households and households in which the head of household is deceased and the remaining household member(s) is the live-in aide and/or family of the live-in aide, or an ineligible household member; and
  2. Public Housing & Section 8: Identified deceased tenant that is not deceased.

The affected PHAs are required to submit only documentation as requested by HUD to PIH.ImproperPayments@hud.gov by the due date.

  1. Section 8 only: Decreased single member households and households in which the head of household is deceased and the remaining household member(s) is the live-in aide and/or family of the live-in aide, or an ineligible household member; and
  2. Public Housing & Section 8: Identified deceased tenant that is not deceased.

The affected PHAs are required to submit only documentation outlined in the Documentation Checklist to PIH.ImproperPayments@HUD.GOV by March 16, 2012 for:

  1. Section 8 only: Decreased single member households and households in which the head of household is deceased and the remaining household member(s) is the live-in aide and/or family of the live-in aide; and
  2. Public Housing & Section 8: Identified deceased tenant that is not deceased.

PHA action is required by March 16, 2012.  Failure to implement corrective action and/or provide required documentation may result in sanctions.  Check here to confirm if action is required by your agency.

Read HUD's letter sent to affected PHA Executive Directors on October 12, 2011:

PHA action is required by December 16, 2011.  Failure to implement corrective action and/or provide required documentation may result in sanctions.  Click here to confirm if action is required by your agency.

Operation C.I.T.I. (Correcting Incorrect Tenant Identifiers)

The purpose of this initiative is to reduce the number of  overdue annual reexaminations and incorrect tenant personal identifiers (surname, date of birth and social security number) by using EIV's Identity Verification Report. This report will help PHAs to identify households whose current annual reexam has not been submitted to the Public and Indian Housing Information Center (PIC) and household members whose identity cannot be verified by the Social Security Administration due to an incorrect or combination of incorrect personal identifiers, and follow-up with the family to ensure accurate personal identifiers are reported to HUD on the form HUD-50058. Correct personal identifiers enable the PHA to obtain employment and income information about each individual from the EIV system.

Quarter 3 of 2012 (Period Ending June 30, 2012)

For the period ending June 30, 2012, read HUD's letter sent to affected PHA Executive Directors in July 2012.

PHA action is required by September 28, 2012.  Failure to implement corrective action and/or provide required documentation may result in sanctions.  Check here to confirm if action is required by your agency.

For the period ending March 31, 2012, read HUD's letter sent to affected PHA Executive Directors on April 23, 2012.

PHA action is required by June 30, 2012.  Failure to implement corrective action and/or provide required documentation may result in sanctions.  Check here to confirm if action is required by your agency.

Read HUD's letter sent to affected PHA Executive Directors on February 16-17, 2012.

PHA action is required by March 30, 2012.  Failure to implement corrective action and/or provide required documentation may result in sanctions.  Check here to confirm if action is required by your agency.

Operation E.D.A. (Eliminating Duplicate Assistance)

The purpose of this initiative is to reduce the number of individuals receiving duplicate rental housing assistance within HUD rental housing assistance programs by using EIV’s Multiple Subsidy Report.  This report will help PHAs identify and follow-up with households and household members that may be receiving duplicate rental housing assistance as evidenced by the individual appearing on a current form HUD-50058 and/or HUD-50059 submitted to HUD systems by PHAs that administer PIH program and owners and agents of Multifamily Housing programs.  This initiative will help to ensure that limited affordable housing and federal dollars serve as many eligible families as possible.

Quarter 3 of 2012 (Period Ending June 30, 2012)

For the period ending June 30, 2012, read HUD's letter sent to affected PHA Executive Directors in July 2012

PHA action is required by September 28, 2012.  Failure to implement corrective action and/or provide required documentation may result in sanctions.  Check here to confirm if action is required by your agency.

Operation R.I.D. (Resolving Income Discrepancies)

The purpose of this initiative is to reduce the occurrence of tenant under reporting of income by tenants and encourage tenants to make full disclosure of income by using EIV's Income Discrepancy Report. This report helps to alert PHAs of potential tenant under reporting of income in the past 12 months of the last interim or annual reexamination of family income. Resolving income discrepancies has many benefits, such as improving the integrity of tenant reported income, reducing improper subsidy payments, increasing the number of families that can participate in HUD rental assistance programs, and ensuring that limited Federal dollars serve as many families possible.

In the months to come, HUD Headquarters staff will be reaching out to PHAs to provide technical assistance related to the initiatives above, via phone, mail and/or email. If you have questions on how to use EIV effectively to correct problems such as deceased tenants, incorrect personal identifiers, or income discrepancies, please email HUD at PIH.RHIIP.TA@HUD.GOV.

Outreach

The Department is committed to providing PHAs with beneficial information that will assist in the successful implementation of the EIV system in each PHA?s day-to-day operations. Below is useful information:

 -   September 18, 2008 - EIV Reports to ensure correct family composition and rental assistance
 -   January 7, 2008 - Deceased Tenant Report to eliminate incorrect rental subsidies for deceased households

PIH EIV Training Sessions

Effective Use of PIH's EIV System

Prior EIV Training Webcasts & Training Materials

Prior to gaining access to and using the EIV system, and as a condition of continued EIV access all PHA & HUD staff are required to participate in HUD-sponsored EIV training. HUD offers Free training via webcasts. If you have questions regarding EIV training sessions, please send your inquiries to PIH.RHIIP.TA@HUD.GOV.

 -   View All EIV training  webcasts

October 27-28, 2011 - Initial & Updated Enterprise Income Verification (EIV) System 9.2.1 Training

The Office of Public and Indian Housing (PIH) is pleased to offer the latest Initial and Updated Enterprise Income Verification (EIV) System 9.2.1 training via webcast for all PIH EIV system users which was broadcasted on Thursday, October 27, 2011, and Friday, October 28, 2011PIH EIV webcasts that aired prior to October 27, 2011, are obsolete.

All PIH EIV system users were required to complete the Updated EIV System training segment by April 29, 2012.  New EIV system users are required to complete the October 2011 Initial and Updated EIV system training segments prior to accessing the EIV.

Note: This training is not applicable to program administrators of Multifamily Housing (MFH) programs. Visit MFH EIV training for more information on MFH EIV training.

Training Materials for Updated EIV System 9.2.1 Training (Air Date: October 27, 2011)

Handouts:

Training Materials for Initial EIV System 9.2.1 Training (Air Date: October 27-28, 2011)

Handouts:

Note: The Presentation Slides are in full color.  Opt to print the presentations in black and white or grayscale to conserve color ink.


Thank you for participating in this PIH-EIV training session. Should you have any questions related to the EIV training, please email PIH.RHIIP.TA@hud.gov.

Subscribe to the PIH-RHIIP Mailing List to Receive Automatic Mailings of EIV Tips & Guidance

Go to the HUD Mailing List page, double-click on the PIH RHIIP link, and enter your information.