Housing Assessment System
- How is a composite score compiled?
Each REAC subsystem is responsible for collecting PHA's data used
for scoring the Physical, Financial, Management and Resident Satisfaction
Indicators of PHAS. After individual subsystem scores are generated
and internal reviews conducted, the PHAS collects the subsystem
scores and generates a composite score that represents the PHA's
- When should I expect to see a PHA composite score posted
on the Internet?
Composite scores are posted within one month of receiving
all required submissions from a PHA, assuming that all physical
inspections are completed and there are no problems with the submissions.
- Who should I contact if I need an explanation regarding the
details of my score? I
f you have any questions regarding the details of your score,
please contact the Technical Assistance Center (TAC) at 1-888-245-4860,
or send an email to firstname.lastname@example.org
- What Internet Browser should I use to reduce system problems?
HUD recommends that you use any Internet Browser that's equivalent
to Netscape version 4.0 or higher.
- Who should I contact to update or correct PHA profile information?
It is the responsibility of the PHA to update its profile information
in PIC. The PHA should also keep the local HUD field office informed
of any changes. Profile information includes the Executive Director,
telephone number, mailing address, email address, etc.
- What if I disagree with my composite score?
If a PHA believes that an objectively verifiable and material
error (or errors) exists in any of the PHAS Indicator scores,
which, if corrected, will result in a significant change in the
overall score and designation, the PHA may appeal its score.
To appeal a score or troubled designation, a request in writing
which includes supporting documentation and reasons for an appeal
must be sent to the Director of the Real Estate Assessment Center.
The request must be received by REAC no later than 30 days following
the issuance of the overall PHAS score to the PHA. PHAs can also
petition to remove a troubled designation. More
- Does PHAS allow a PHA to access and view all scores under
Yes. To access scores via the Internet, you must have an
Identification Number and Password (same number used to submit
data to the REAC subsystems). Enter your identification number
and password when prompted by the system. Select "PHA Codes" to
view scores for each PHA under your management. If you have problems,
you should first contact your agency's system coordinator. If
it is a HUD-related system problem, please contact the Technical
Assistance Center (TAC) via e-mail. PHAS includes a link to forward
concerns electronically to TAC.
- Who can view my PHAS score?
Only individuals who have been given access by your PHA's System
Coordinator through Secure Systems can view the PHAS score, along
with your field office and internal HUD users.
- What is the Deregulation for small PHAs?
The Small PHA Deregulation, issued on June 24, 2003, allows PHAs
that meet the requirements listed below to be assessed under PHAS
every other year, instead of annually. The major qualifications
to be considered for a PHAS bi-annual assessment are: (a) The
PHA has 249 or fewer public housing units in the PIC unit count;
and (b) The PHA has a designation of "Standard" or "High" Performer
for the previous FY. More
- What is a Late Presumptive Failure (LPF)?
In accordance with Section 902.69 of the PHAS regulation, the
PIH-REAC computer system automatically generates an LPF and an
indicator score of zero when a PHA does not submit the required
financial information or management certifications by the established
regulatory deadlines. More