GENERAL GUIDELINES FOR UNDERSTANDING YOUR
In order to better understand your Resident Service and Satisfaction
Survey score, REAC recommends that you consider the following:
order to better understand your Resident Service and Satisfaction
Survey score, REAC has provided for your convenience the scoring
that follow-up plan requirements are provided when a PHA logs
onto Resident Satisfaction Sub-System to view its section scores.
A PHA is required to submit follow-up plans for all sections in
which it received a score below 75%.
plan guidelines for suggestions and recommendations to address
areas of concern highlighted in the survey results. Click here
for the follow-up plan guidelines.|