As part of our new charge for improved customer service, and to facilitate communication with our clients throughout the United States, we are providing these learning tools to help you better understand the various aspects of REAC processes.
Physical Assessment Subsystem (PASS)
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|
Title |
Description |
|
Quality Assurance Division (PASS-QA) |
PASS Quality Assurance Division (PASS-QA) oversees the physical assessment process and is responsible for evaluating and systematically monitoring REAC’s Physical Inspection Program to ensure reliable, replicable, and reasonable inspections. |
| Database Adjustment |
A request for Database Adjustment (DBA) initiates a review of the results of a physical inspection. |
| Technical Review |
A Technical Review (TR) may be on requested if, during the physical, an objectively verifiable and material error(s) occurred that, if corrected, would result in an improvement in the property's overall score. |
| Scoring |
Footage on brief overview of REAC's scoring methodology and a few factors that significantly affect scores. |
| Inspection Review |
Inspection Review allows for responses to questions to clarify observations and remedy incorrect observations. |
| Physical Inspection Review/Timestamp Analysis |
Overview on how to "prepare for success" and "timestamp" analysis. |
| Reverse Auction Process (RAP) |
The Reverse Auction Program (RAP) is a process of procuring competitive bids to conduct physical inspections of HUD's housing portfolio, review and accept inspections, and authorizing payments to participating contractors. |
| Inspector Administration |
Inspector Administration's (IA) mission is to provide timely and quality service by monitoring inspector performance and taking corrective action, as needed, to ensure that the Real Estate Assessment Center (REAC) inspections are conducted within a pre-defined acceptable quality level. |
Technical Assistance Center (TAC)
(Note: All videos are stored on YouTube.com and open in a new window/tab)
