What is a Coach?
- Ensuring connection throughout the office.
- Informally championing IMS/PIC at all levels of Public Housing
- Sharing field experience with IMS/PIC Washington staff.
- Coordinating and participating in discussion forums.
- Informing others of new IMS/PIC releases and following up after
- Providing guidance and implementation help for IMS/PIC training.
- Providing guidance and implementation help for IMS/PIC operations.
- Working with the other IMS/PIC Coaches to encourage users to
update and use IMS/PIC.
- Providing feedback to system and training developers.
- Developing an IMS/PIC Training Plan for the specific local HUD
office including a communication strategy.
- Monitoring use of IMS/PIC by Housing Agency staff.
- Assessing the success of the PIC training efforts and identifying
The most effective IMS/PIC Coaches:
- Have a willingness to perform the above tasks.
- Have the time and resources to perform the tasks.
- Are likely and willing to remain as an IMS/PIC coach for at
least one year.
- Have functional and programmatic competency.
- Are seen as leaders and persons who exert a positive influence.
- Are enthusiastic.
- Are communicators.
- Are organized.
- Are Team Players.