HUD's Management and Marketing (M&M) Program

Common Questions

Question 1 - How do I register as a HUD-qualified real estate broker?

Answer - You can register through your local M&M contractor. (additional instructions)

Question 2 - I'm already a HUD-qualified broker and would like to continue selling HUD homes. Must real estate brokers re-register with HUD?

Answer - Yes. Effective the spring 2003, HUD requires annual recertification. All brokers were recertified at that time. You must have a valid broker's license for recertification.

Question 3 - I was just recertified by HUD but my broker's license expires before the end of this year. Do I need to be recertified?

Answer - Yes. If your license expires before the recertification date you must be recertified again. A broker must be recertified whenever a license expires.

Question 4 - I've heard that brokers must bid electronically under the M&M contractor program. I've never done that before with HUD, so how will I know how to do this type of bidding?

Answer - Contact your local M&M contractor for instructions.

Question 5 - If I don't have access to a computer, how do I submit an electronic bid?

Answer - You can submit bids by touch-tone telephone. Contact your local M&M contractor for a special dial-in number.

Question 6 - Is it true that I can no longer earn 6% in sales commissions?

Answer - HUD will pay up to 5% in commission if you are the successful selling broker and not the listing broker. The listing broker is paid up to 1%.

Question 7 - Who do I contact if I want to hold an open house?

Answer - Contact your local M&M contractor.

Question 8 - Can I still advertise HUD Homes?

Answer - Yes, at your own expense and in accordance with HUD advertising guidelines. Contact your local M&M contractor for more information.

Question 9 - Who do I contact if I have complaints about the maintenance of a HUD home?

Answer - Contact your local M&M contractor or the Homeownership Center that has jurisdiction over the property. You may also contact the FHA Resource Center at 1 (800) CALL-FHA or 1 (800) 225-5342.